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Beginner's Guide
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KYC Verification
Unable to Upload Photos During KYC
Why Did My KYC Verification Fail?
What Documents Do I Need for KYC Verification?
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Account Management
Resetting Security Verification
How to Cancel Your Account
Self-Service Referrer Linking Guide
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App Download FAQ
MEXC App Download Guide
How to Use MEXC via iOS Configuration Profile
MEXC App Download: Frequently Asked Questions
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Deposit/Withdrawal Guide
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Deposit
What is a Crypto Deposit?
What is Pre-Crediting?
What to Do When Deposits/Withdrawals Are Paused Due to Wallet Maintenance
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Withdrawal
How to Activate HBAR Token Address
How to Activate XRP Token Address
How to Activate APTOS Token Address
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Proof of Reserve
MEXC Announces Launch of Proof of Reserves
How to Verify User Assets on MEXC
What is Proof of Reserves?
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OTC/P2P
What Are T+1 and T+2 Withdrawal Limits on MEXC P2P?
How MEXC Escrow & Release Work
What Is The MEXC Liquidity Partnership Program?
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FAQ
On-Chain Bounty - Terms & Conditions
Account Risk Review Guide
Kickstarter Event FAQ [Updated 2025-06-30]
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Fraud Prevention
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Common Risks
MEXC's Guide to Preventing Counterfeit App Scams
MEXC Anti-Fraud Statement
MEXC Risk Warning: Beware of Phone Scams Impersonating MEXC Staff
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Scam Detection and Prevention
MEXC Note on Guarding Against Phishing Attacks
How to Prevent Phishing Attacks
How to Prevent SMS Scams
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Account and Security Settings
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Security Settings
What to do if you are not receiving the email？
Incorrect Google Authenticator Code
How to add MEXC emails to Outlook and Gmail whitelist？
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Security Column
User Agreement
Stolen Asset Handling Process
Reporting Theft/Fraud on MEXC
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Trading Guide
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Spot Trading
MEXC How To Handle Abnormal Trading Behaviors
Spot Trading PNL Analysis Feature Details
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Futures Trading
Latest Updates on MEXC Futures
Funding Rate Mechanism
Flash Close
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Affiliate Zone
MEXC Affiliate Program
MEXC Affiliate Program Application Guide
Refer Friends to Trade with the Lowest Fees
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Security
How To Disable Cloud Sync for Google Authenticator
Law Enforcement Guidelines
How to Set Anti-phishing Code?
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