Bank of America 7 Eleven settlement: $2.25M payouts, claim deadline June 29, 2026

Consumers hit with repeated ATM balance inquiry fees now have a path to compensation through the Bank of America 7 Eleven settlement involving FCTI‑operated machines in convenience stores.

What is the Bank of America 7‑Eleven settlement about?

The Bank of America 7‑Eleven settlement stems from a class action lawsuit, Schertzer, et al. v. Bank of America N.A., et al., Case No. 3:19-cv-00264-DMS-MSB. Plaintiffs alleged that Bank of America improperly charged customers multiple out-of-network balance inquiry fees during a single visit to certain FCTI-owned ATMs located in 7‑Eleven stores.

According to the complaint, some customers incurred more than one out-of-network balance inquiry fee even though they believed they were making only one balance check. Therefore, the lawsuit focused on whether Bank of America’s fee assessment practices at these FCTI 7‑Eleven ATMs were unfair or deceptive.

Bank of America has agreed to pay $2.25 million to resolve the case. However, as is typical in many financial services settlements, the bank has denied any wrongdoing and maintains that its practices complied with applicable rules and disclosures.

Who qualifies for compensation under the settlement?

Eligibility is narrowly defined. The settlement applies only to specific ATM transactions and a specific time period. Consequently, not every Bank of America customer who used a 7‑Eleven ATM is included in the class.

To be part of the settlement class, an individual must have been a current or former Bank of America account holder who was charged more than one out-of-network balance inquiry fee during the same ATM visit at an FCTI-operated ATM in a 7‑Eleven store. These transactions must have occurred between May 1, 2018 and November 16, 2021.

Some sources reference a slightly different end date in November 2021. However, the more reliable information points to November 16, 2021 as the relevant cutoff for qualifying ATM balance inquiry fees.

How the Bank of America 7‑Eleven ATM settlement pays class members

Under the settlement structure, all qualifying class members may be eligible for a payment, but the way they receive that payment depends on whether they still bank with Bank of America. This distinction is common in bank fee settlements.

Current Bank of America account holders who fall within the settlement definition are expected to receive benefits automatically. In other words, they do not need to submit a claim form for the bank to credit their accounts if and when the settlement receives final court approval.

By contrast, former Bank of America customers who qualify as class members generally must file a claim to receive any settlement distribution. Otherwise, they risk losing their right to a payment even if their fees are covered by the settlement.

How to submit a claim if you are a former customer

For former accountholders, the key step in benefiting from the Bank of America 7‑Eleven ATM settlement is to file a timely and complete claim. This process is administered by a third-party settlement administrator, not by the bank itself.

The official settlement website is OONFeeSettlement.com. The claims administrator is Kroll Settlement Administration, handling the matter under the full case title Schertzer v. Bank of America. This official portal provides claim forms, detailed instructions and answers to common questions.

Claimants can also contact the administrator directly at Schertzer v. Bank of America c/o Kroll Settlement Administration, P.O. Box 225391, New York, NY 10150-5391, or by phone at 833-447-8321. These channels are intended for assistance with eligibility, documentation and submission questions.

Key claim deadline and documentation

The claim deadline for former Bank of America account holders is currently set for June 29, 2026. Therefore, eligible individuals have a substantial window of time to review their records and decide whether to participate.

When submitting a claim, former customers can expect to provide identifying information, such as their name and contact details. They may also need details related to their former Bank of America account so the administrator can verify eligibility and match transactions to the settlement’s criteria.

Although the settlement materials outline the precise documentation, the general focus is on confirming that more than one out-of-network balance inquiry fee was charged during the same visit to an FCTI-owned 7‑Eleven ATM in the specified 2018–2021 period.

Exclusions, objections and court approval timeline

Class members who prefer not to participate in the Bank of America 7‑Eleven class action settlement, or who wish to challenge its terms, also face important deadlines. These dates define the final phase of the court process.

The current deadline to request exclusion from the settlement class or to file an objection is July 7, 2026. Requesting exclusion preserves an individual’s right to pursue separate claims against Bank of America, but it generally eliminates any right to a settlement payment.

Those who remain in the class and do not exclude themselves may object to aspects of the settlement, such as the distribution plan or attorneys’ fees. However, objectors are still bound by the final judgment if the court approves the agreement.

Final approval hearing

The settlement is not effective until it receives final approval from the court. The final approval hearing is currently scheduled for August 21, 2026. At that hearing, the court will evaluate whether the $2.25 million settlement is fair, reasonable and adequate for the class.

If the court grants final approval and any appeals are resolved, settlement benefits can then be distributed. Consequently, payments or account credits are expected only after this process concludes, rather than immediately following a claim submission.

Implications of the Bank of America 7‑Eleven fee settlement

Although the total settlement amount of $2.25 million is modest relative to Bank of America’s overall size, the case highlights broader issues around out-of-network ATM fee transparency. Consumers remain sensitive to unexpected or duplicate charges, especially on small, routine transactions like balance inquiries.

This dispute also underscores the complexity of relationships among banks, third-party ATM operators such as FCTI, and retail locations like 7‑Eleven. In practice, multiple entities influence how fees are displayed and assessed, yet customers often see only a single bank brand on their statements.

More broadly, increased scrutiny of overdraft, NSF and ATM fees continues across the financial sector. While Bank of America denies liability in this matter, the settlement may encourage both banks and ATM operators to review how balance inquiry fees are triggered, labeled and disclosed to users.

What affected customers should do now

Potential class members should consider three immediate steps. First, they should visit OONFeeSettlement.com to review official materials for the Bank of America 7‑Eleven settlement. Second, they may want to check past statements from May 2018 through November 2021 for multiple out-of-network balance inquiry fees on the same 7‑Eleven ATM visits.

Finally, current customers can monitor bank communications and account credits, while former customers should note the June 29, 2026 claim deadline. By acting within the outlined timelines, eligible individuals can preserve their right to participate in this ATM fee settlement.