Buy Crypto Markets Spot FuturesMU Earn Event Center

OTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buyOTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buy

Learn/Trading Guide/User Guide/How to Subm... OTC Ticket

How to Submit an OTC Ticket

Jul 16, 2025MEXC

OTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buy cryptocurrencies or prepare to sell cryptocurrencies for fiat currency, you need to use OTC trading.

If you encounter any issues while using OTC trading on the MEXC platform, you can go to the ticket submission page to fill out and submit the corresponding information. The MEXC OTC customer service team will respond to you within 24 hours via email.

1. On the Website

Open the MEXC official website homepage and log in to your personal account. Scroll down to the bottom of the page and click on [Submit an Enquiry] under "User Support" to enter the corresponding page.

Click on [OTC Consultation] to switch to the OTC ticket submission page. Fill in the issue category, inquiry title, detailed description, email address, and upload attachments (optional), then click the [Submit] button.

Currently, the issue category options include "P2P orders," "Global bank transfers," "Buying crypto with a credit card," "Buying crypto from a third party," "MEXC Card," "OTC trading security issues," and "Others."

In the "Detailed Description" field, please provide detailed information about the issues you encountered during OTC trading. The MEXC OTC customer service team will respond to you via email within 24 hours.

2. On the App

Open the MEXC App and log in. On the homepage, tap on [More] and select [Submit a Request] under "Support."

On the ticket submission page, tap on [OTC Consultation] to switch to the OTC ticket submission page. Fill in the issue category, inquiry title, detailed description, email address, and upload attachments (optional), then click the [Submit] button.

Disclaimer: This information does not provide advice on investment, taxation, legal, financial, accounting, consultation, or any other related services, nor does it constitute advice to purchase, sell, or hold any assets. MEXC Learn provides information for reference purposes only and does not constitute investment advice. Please ensure you fully understand the risks involved and exercise caution when investing. The platform is not responsible for users' investment decisions.

Market Opportunity

EarnPark Price(PARK)

$0.02212

$0.02212$0.02212

+101.09%

USD

EarnPark (PARK) Live Price Chart

Hot Crypto Updates

South Park Sucks Now (SPSN) Price Prediction: Market Forecast and Analysis

Understanding the price prediction of South Park Sucks Now (SPSN) gives traders and investors a forward-looking perspective on potential market trends. SPSN price forecasts aren't guarantees, but

Author: MEXC

2025-11-05

KAZAR ($KAZAR): What It Is and How to Buy in 2026

Discover what KAZAR AI ($KAZAR) is, how it works, its tokenomics, price history, and how to buy KAZAR on MEXC in 2026. Full research guide. Summary KAZAR AI is an Ethereum-based cryptocurrency

Author: Oliver Hughes

2026-06-24

Bitcoin Nears $58,000 on Kalshi: Is the ETF Bleed Dragging Bulls to Their Knees?

Overview Bitcoin (BTC) has been under sustained pressure throughout June 2026, trading below $63,000 and sitting more than 50% below its October 2025 all-time high of $126,198. On the regulated U.S.

Author: James Mitchell

2026-06-24

Strategy Bought the Dip Below Its Own Cost Basis — and Triggered a $504M Short Squeeze

Strategy bought 1,550 BTC at $65,332 — below its own average cost for the first time. Bitcoin rebounded above $63,000 and wiped out $504 million in short positions in 24 hours. Here's what actually

Author: James Mitchell

2026-06-09