DNA Payments and OnePlusTwo Partner to Expand Self-service Kiosks and Solutions for Hospitality and Retail

WHY THIS MATTERS

The partnership between DNA Payments and OnePlusTwo, announced on May 6, 2026, marks a significant democratization of high-end retail and hospitality tech in the UK. Historically, integrated systems that connect self-service kiosks, kitchen display screens (KDS), and complex payment rails were the exclusive domain of global chains like McDonald’s or Tesco. By combining DNA Payments’ secure, vertically integrated infrastructure with OnePlusTwo’s advanced POS and KDS software, this “all-in-one” solution is now accessible to the UK’s 5.5 million SMEs.

In an era defined by persistent labor shortages and a 7–9% CAGR growth in the UK POS display market, businesses from “seasonal food trucks” to “busy quick-service restaurants” can now automate the order-to-fulfillment pipeline. This matters because it removes the manual “bottleneck” of re-keying orders, reducing human error and freeing up staff for customer-facing roles. For the merchant, it provides a unified operational view, linking in-store, self-service, and eCommerce data into a single, reconcilable stream.

DNA Payments, the UK’s leading independent payment provider, and OnePlusTwo, a provider of advanced Point of Sale (POS), self-service, and Kitchen Display Screen (KDS) technologies, are partnering to make in-store self-service and online purchases more accessible across hospitality and retail. Together, they offer an all-in-one solution bringing secure, fast payment processing together with the latest software technologies. 

The partnership comes at an important time for the UK market. As automation becomes more common in major supermarkets and fast-food chains, more small and medium-sized enterprises (SMEs) businesses are adopting similar technology to stay competitive. The joint solution from DNA Payments and OnePlusTwo helps close this gap, by offering a professional-grade system spanning self-service kiosks, integrated payments, kitchen display screens, and eCommerce – ensuring a secure, smooth customer experience from order to fulfilment. 

“Automation and self-service are no longer just for the big names on the high street,” said Colin Neil, CEO of DNA Payments. “Our partnership with OnePlusTwo is about making that technology accessible, secure, and simple to use. In tough economic times, making payments easier matters more than ever, so businesses of any size can enjoy smooth, unattended payment experiences.” 

“We have always aimed to make payments simple and straightforward,” said Ahmed Sadeeq from OnePlusTwo. “By working with DNA Payments, we can now offer a true all-in-one solution. Whether it’s seasonal food truck or a busy quick-service restaurant, our new terminals, and DNA’s secure payment infrastructure, offer flexibility and reliability that even the biggest fintech companies struggle to match.” 

With DNA Payments’ experience in unattended terminals, this partnership lets businesses add kiosks that work smoothly without needing constant oversight. As a result, staff can spend more time helping customers while the tech takes care of order entries and payments. 

The OnePlusTwo solution is a complete system that goes far beyond front-of-house tasks. In hospitality settings, the kiosk connects directly to a Kitchen Display System (KDS). This means orders placed at the kiosk – or online via eCommerce channels – go straight to the kitchen, reducing mistakes and speeding up service. This end-to-end integration between POS, self-service, integrated payments, KDS, and eCommerce gives businesses a unified view of their business.

FF NEWS TAKE

DNA Payments is effectively closing the “technology gap” that has long handicapped independent UK retailers. While the big fintech players often offer fragmented tools, the DNA-OnePlusTwo alliance delivers a unified token experience. This means a customer can order at a kiosk, pay via a ruggadised Android terminal (like the PAX IM30), and have that order instantly appear on a kitchen screen—all under one contract. Colin Neil and Ahmed Sadeeq are betting that in a “tough economic climate,” the efficiency gained from unattended payments isn’t just a luxury; it’s a survival requirement for high-street SMEs.

However, the real winner here is the back-of-house operation. The direct KDS integration is a masterstroke for hospitality, as it eliminates the “paper ticket” lag that plagues traditional systems. As 2026 sees a continued push toward omnichannel retail, DNA Payments is positioning itself not just as a card processor, but as a full-stack digital architect for the physical high street. If they can continue to provide this “professional-grade” reliability at SME price points, they may well unseat more established competitors who have struggled to integrate the physical and digital ordering worlds so seamlessly.

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